Bloc Reward Terms

Last Updated: September 2025

You can exchange your BLOCS collected from within Bloc for rewards on the “Blocs Rewards” marketplace.

Please read these terms and conditions carefully before submitting your BLOCS for a reward.

SECTION 1: BLOCS REWARDS TERMS SUMMARY

1.1 You can only purchase a Bloc Reward if you have the required number of Virtual Items “BLOCS”, in this case BLOCS.

1.2 Virtual items/”BLOCS” can only be exchanged for Bloc Rewards if they have been earned or bought within the Bloc app.

1.3 Virtual items/”BLOCS” eligible for purchasing Bloc Rewards are only from checking in, being favourited, creating a Moment, uploading a Bite and inviting new users to the Bloc app. They can also be bought directly or rewarded via a Bloc Plus subscription.

1.4 Virtual Items may only be redeemed through the Bloc app. All purchases and redemptions of Virtual Items made through the service are final and non-refundable.

1.5 You must have been a Bloc user for over 1 month to be eligible to purchase a Bloc Reward. If you exchange your BLOCS before 1 month then the exchange will not be accepted and your BLOCS will be refunded to you.

SECTION 2: DEFINITIONS. TERMS & CONDITIONS ACCEPTANCE

2.1 Herein the following definitions are used:

•   “Bloc” or the “Company” or the “App Owner” – means Bloc, Thundersnow Ltd, the company incorporated in the United Kingdom, with registration No. 08697352, located at: 17 Broughton Road, Fulham, London, SW62LE, as well as any its affiliates and/or subsidiaries.
•   “You” or “User” means a person, who uses the App;
•   “App” means the app Bloc: Social Events & Rewards
•   “Services” means services provided by the Company through the App.
•   “In-app Purchase” means items that exist in digital form and designated for use in App.

2.2 These App Terms of Use (hereinafter referred to as the “Terms” or “Terms & Conditions”), including any and all accompanying documents, constitute a legally binding agreement between You and Bloc.

2.3 You must carefully read and comply with these Terms.

2.4 By using the App, You are confirming that You have fully read, understood and irrevocably accepted these Terms. If you do not agree with these Terms in general or any part of them, you are not permitted to use the App and any associated Services.

SECTION 3: GENERAL PROVISIONS

3.1 These Terms and any accompanying documents are effective and binding on You whenever You use the App.

3.2 You acknowledge and accept that these Terms and any accompanying documents and/or the App are subject to change, modifications, amendments, alterations or supplements at any time without prior written notice, at Bloc’s sole discretion. Your continued use of the App after any amendments or alterations of these Terms, any accompanying documents and/or the App shall constitute Your consent and acceptance of any such changes, modifications, amendments, alterations or supplements.

3.3 You acknowledge and accept that the App Owner reserves the right at any time, in its sole and complete discretion, to modify or to temporarily or permanently suspend or eliminate the App, and/or disable any access to the App for any reason.

By using the App, You covenant, represent, and warrant that (under the Applicable Law and law of Your country of residence). You are of an age of majority in the jurisdiction where You are a resident (at least 18 years of age), and are fully able and legally competent to use the App, and in doing so will not violate any other agreement to which You are a party.

3.4 By using the App, You also covenant, represent, and warrant that (under the Applicable Law and law of Your country of residence):

•   You have all necessary and relevant experience and knowledge to deal with digital items and have a full understanding of their framework, are aware of all the merits, risks and any restrictions associated with digital items (including their purchase and use), as well as the necessary and relevant expertise and knowledge to purchase, use and manage them, and are solely responsible for any evaluations based on such knowledge;
•   You will not use the App for any illegal activity and You are not engaged in any illegal activity;
•   You solely control Your credentials (email address, password or other information provided for the purpose of the App use) and do not act on behalf of any third party.

SECTION 4: PAYMENTS, WITHDRAWAL AND EXCHANGE

4.1 In App Purchases. From time to time, Bloc may offer products and services for purchases (“in app purchases”) through iTunes, Google Play or other application platforms authorised by Bloc (each, a “Software Store”). If you choose to make an in app purchase, you will be prompted to enter details for your account with your Software Store (“your IAP Account”), and your IAP Account will be charged for the in app purchase in accordance with the terms disclosed to you at the time of purchase as well as the general terms for in app purchases that apply to your IAP Account. Some Software Stores may charge you sales tax, depending on where you live. If you purchase an auto-recurring periodic subscription through an in app purchase, your IAP Account will be billed continuously for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period, at the price you agreed to when subscribing. If you do not wish your subscription to renew automatically, or if you want to change or terminate your subscription,you will need to log in to your IAP account and follow instructions to cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the Bloc application from your device. Deleting your account on Bloc or deleting the Bloc application from your device does not cancel your subscription; Bloc will retain all funds charged to your IAP Account until you cancel your subscription through your IAP Account.

4.2 Virtual Items. From time to time, you may be able to purchase, with “real world” money, a limited, personal, non-transferable, non-sublicensable, revocable license to use “virtual items,” including but not limited to Favourites (collectively, “Virtual Items”). You are only allowed to purchase Virtual Items from us or our authorised partners through the Service and not in any other way. Virtual Items represent a limited license right governed by this Agreement. Except as otherwise prohibited by applicable law, Virtual Items obtained by you are licensed to you, and you acknowledge that no title or ownership in or to Virtual Items is being transferred or assigned to you. This Agreement should not be construed as a sale of any rights in Virtual Items. Any Virtual Item balance shown in your account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your license. Virtual Items do not incur fees for non-use, however, the license granted to you in Virtual Items will terminate in accordance with the terms of this Agreement, when Bloc ceases providing the Service or your account is otherwise closed or terminated. Bloc, in its sole discretion, reserves the right to charge fees for the right to access or use Virtual Items and/or may distribute Virtual Items with or without charge. Bloc may manage, regulate, control, modify or eliminate Virtual Items at any time. Bloc shall have no liability to you or any third party in the event that Bloc exercises such rights. The transfer of Virtual Items is prohibited, and you shall not sell, redeem or otherwise transfer Virtual Items to any person or entity. Virtual Items may only be redeemed through the Service. All purchases and redemptions of Virtual Items made through the service are final and non-refundable. The provision of Virtual Items for use in the Service is a service provided by Bloc that commences immediately upon the acceptance of your purchase of such Virtual Items. You acknowledge that Bloc is not required to provide a refund for any reason, and that you will not receive money or other compensation for unused Virtual Items when an account is closed, whether such closure was voluntary or involuntary.

4.3 Bloc Reward Exchange Review. If you have the required number of Virtual Items and choose to exchange BLOCS for a Bloc Reward, a request for review will be sent to the App Owner’s. Your account will be reviewed and your request may take up to 72 hours to be accepted or rejected. You will be notified in the App of the result of the review. Failure to provide the correct and up to date details may delay the exchange of the Bloc Reward. If the App Owner’s deem these Terms to be violated in anyway by You, the App Owner’s will reject the request and the Virtual Items will be deleted from Your account. You will be notified in App and by email the reason for the rejection.

SECTION 5: REFUND POLICY

5.1 Refunds. Generally, all charges for purchases are non-refundable, and there are no refunds or credits for partially used periods. We may make an exception if a refund for a subscription offering is requested within fourteen days of the transaction date, or if the laws applicable in your jurisdiction provide for refunds.

5.2 For subscribers residing in the EU or European Economic Area, in accordance with local law, you are entitled to a full refund during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts.

5.3 Purchases of Virtual Items are FINAL AND NON-REFUNDABLE.

5.4 To request a refund:

If you subscribed using your Apple ID, refunds are handled by Apple, not Bloc. To request a refund, go to iTunes, click on your Apple ID, select “Purchases history,” find the transaction and hit “Report Problem”. You can also submit a request at https://getsupport.apple.com.

If you subscribed using your Google Play Store account please contact us with your order number for the Google Play Store (you can find the order number in the order confirmation email or by logging in to Google Wallet).

5.5 There are no refunds when We terminate Your use of and registration with the App or freeze any transactions on Bloc platform if You violate these Terms or any other Bloc policies.

5.6 Bloc does not assume any liability and does not refund with regard to any transactions on purchase or sale of items on the App through a Software Store. Before making any transaction You should review the Software Store’s refund policy which shall apply to all payments through such Software Store

5.7 If a User’s Account is suspended by Bloc, any balance on said Account may be fortified. In this case Bloc may at its sole discretion assist the User in transferring of funds.

SECTION 6: OBLIGATIONS CONCERNING TRANSACTIONS PERFORMED THROUGH THE APP

6.1. The App is not an online shop, but merely an online platform where Users may conduct transfers with Virtual Items between them.

6.2 Any transfers of Virtual Items performed through the App are made between the respective Users, while Bloc only facilitates such transfers by means of establishing and maintaining the App’s functionalities and provides certain additional services to the Users aimed at improving safety, speed and certainty of the transfers.

6.3 These Terms or any other documents of the App Owner do not and will not determine any conditions specific for transfers being conducted between Users concerning the transfer of In-App Virtual Items through the App.

6.4 Users are personally responsible for observing all the terms and conditions of transactions conducted on, via or as a result of using the Service. The App Owner is not a party to any agreement or legal relations between the Users performing transfers on the App.

6.5 The Users exchanging Virtual Items through the Service hereby agree and acknowledge that they are solely responsible for paying any tax liabilities in compliance with the applicable laws, resulting from the income made through the App.

6.6 The App Owner in any case is not liable for settling above fees and taxes and for any filing obligations of the Users.

SECTION 7: INDEMNIFICATION

7.1 To the extent permitted by Applicable Law, You shall indemnify, defend, and hold the App Owner and/or its subsidiaries, Affiliates, directors, officers, employees, agents, successors, and permitted assignees harmless from and against any and all claims, damages, losses, suits, actions, demands, proceedings, expenses, and/or liabilities (including but not limited to reasonable attorneys’ fees incurred and/or those necessary to successfully establish the right to indemnification) filed/incurred by any third party against the App Owner arising out of a breach of any warranty, representation, or obligation hereunder.

7.2 You shall not have any claim of any nature whatsoever against the App Owner for any failure by the App Owner to carry out any of its obligations under these Terms as a result of causes beyond its control, including but not limited to any strike, lockout, shortage of labor or materials, delays in transport, hacker attacks on the App or any resources which have any relation to Bloc, any economic instability, any advances in quantum computing or cryptography that impact Blockchain immutability, any malfunction, breakdown or abandonment of the Ethereum, Bitcoin or other Blockchain-based protocols, any volatility in the value of cryptocurrencies, accidents of any kind, any default or delay by any sub-contractor or supplier of Ours, riot, any political or civil disturbances, the elements, by an act of state or government including regulatory action imposed, any delay in securing any permit, consent or approval required by the App Owner, for the supply of products under these Terms or any other authority or any other cause whatsoever beyond Our absolute and direct control.

SECTION 8: LIMITATION OF LIABILITY

8.1 You hereby expressly agree that, to the maximum extent permitted by the Applicable Law, neither the App Owner nor its Affiliates shall be liable to You, regardless of the basis or theory upon which the liability is claimed, for any damage or loss, including loss of business, revenue, or profits, or loss of or damage to data, equipment, or software (direct, indirect, punitive, actual, consequential, incidental, special, exemplary or otherwise) resulting from:

•   the use of, inability to use, or availability or unavailability of the App or the material, information, software, facilities, services or content on the App;
•   Your purchase of the Virtual Items available on Bloc or Your use of them;
•   any change of the value of the Virtual Items available on Bloc;
•   any illegal or unauthorized use of the App or purchase or use of the Virtual Items available on Bloc;
•   the resale or exchange or attempted resale or exchange of Virtual Items available on Bloc;
•   the product failing to be suitable for the special or particular purpose You intend, or the failure of any services on or related to the App, including Virtual Items, assets or platforms or the information, images or audio contained or related to the App; and
•   the App being infected with any malicious code or viruses.

8.2 You understand and agree that it is Your obligation to ensure compliance with any legislation relevant to Your country of domicile concerning Your use of the App.

8.3 The App owner does not warrant or represent that any information on the App is accurate or reliable or that the App will be free of errors or viruses, that defects will be corrected, or that the service or the server that makes it available is free of viruses or other harmful components. Your use of the App and its services, including Virtual Items, assets or platforms, and any information, images or audio contained or related to the App is at Your own risk.

8.4 If Applicable Law or the law of Your country of residence does not permit all or any part of the above limitation of liability or exclusion of warranties or disclaimer of implied terms in contracts to apply to You, the limitations, exclusions and disclaimers will apply to You only to the extent permitted by Applicable Law.

8.5 It is possible that due to a number of reasons outside of the App Owner’s control, including but not limited to, changes in regulatory or intellectual property law, technological advancements, social or economic reforms, the failure of commercial relationships, or the malfunction, breakdown or abandonment of the Software Stores and other related technologies may dissolve, disappear, be abandoned or otherwise no longer operate, or operate with material impairments.

8.6 Bloc is currently under development and may undergo significant changes. Any expectations regarding the form and functionality of the Bloc held by You may not be met for a number of reasons including a change in the design and implementation plans and execution of the implementation of the Bloc.

8.7 Despite App Owner’s good faith efforts to exclude any viruses from the App and secure the network and technologies interacting with Bloc, it is possible that one or more third-parties can or will introduce malicious code or other viruses into the open-source software and code underlying Bloc and/or create, undercover or exploit weaknesses in the security of the cloud-based services used by the App Owner. Such events may impact the continued development, deployment or operation of Bloc.

8.8 There are risks associated with using the App, including, but not limited to, the failure of hardware, software and Internet connections. The App Owner is not responsible for the proper and/or complete transmission of the information contained in any electronic communication or of the electronic communication itself, nor for any disruption, distortion or delay in its delivery or receipt, however so caused.

8.9 Security measures have been implemented to ensure the safety and integrity of any of the services related to Bloc. However, despite this, You acknowledge that information that is transmitted over the internet or Blockchain may be susceptible to unlawful access and monitoring.

SECTION 9: MISCELLANEOUS

9.1 Termination and Suspension. Notwithstanding anything contained herein, the App Owner reserves the right, without notice and in its sole discretion, to terminate these Terms, suspend Your right to access the App, and delete or deactivate Your Account and all related information and files in such Account without liability to You, including (but not limited to) in case of Your breach of these Terms or if the App Owner believes You have committed fraud, negligence or other misconduct. You may terminate these Terms without notice by discontinuing use of the App. All rights granted to You under these Terms will immediately be revoked upon the App Owner’s termination of these Terms or suspension of Your access to the App. In the event of any Force Majeure Event (as defined in “Miscellaneous” Section), breach of this Agreement, or any other event that would make the provision of services commercially unreasonable, the App Owner may, in its discretion and without liability to You, with or without prior notice, suspend Your access to all or a portion of its services or the App.

9.2 Communication and Notices. Any communication concerning these Terms execution and/or violation should be conducted only via email. The one and only language of the communication shall be English. The App Owner may provide any notice to You under this Agreement by posting a notice on the App. Notices the App Owner provides by posting on the App will be effective upon posting and notices App Owner provides by email will be effective when such email is sent. It is Your responsibility to keep Your email address current. If an email address is provided in App, You will be deemed to have received any email sent to the email address then associated with Your account when App Owner sends such email, whether or not You actually receive or read the email.

9.3 Further Assistance. You shall cooperate with and assist the App Owner in connection with any investigation, examination or enquiry by any government entity. You shall promptly provide the App Owner with any documents, certification, record or other information it may request in connection with such investigation, examination or enquiry.

9.4 Force Majeure Events. App Owner shall not be liable for any loss or damage arising from any event beyond its reasonable control, including but not limited to flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, action of government, communications, power failure, or equipment or software malfunction or any other cause beyond its reasonable control (each, a “Force Majeure Event”).

9.5 Applicable Law. All questions concerning the construction, validity, enforcement and interpretation of this Agreement shall be governed by and construed and enforced in accordance with the laws of the United Kingdom. To resolve any dispute, controversy or claim between them arising out of or relating to this Agreement, or the breach thereof, the Parties agree first to negotiate in good faith for a period of not less than sixty (60) days following written notification of such controversy or claim to the other Party. If the negotiations do not resolve the dispute, controversy or claim to the reasonable satisfaction of all Parties during such period, then the Parties irrevocably and unconditionally submit the respective claim to the binding arbitration with the Rules of Arbitration of International Chamber of Commerce. The claim is to be reviewed by one or more arbitrators appointed in accordance with the said rules. Except for any disputes, claims, suits, actions, causes of action, demands or proceedings in which either Party seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including, without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents, You and the App Owner (a) waive Your and App Owner’s respective rights to have any and all disputes arising from or related to these Terms resolved in a court, and (b) waive Your and App Owner’s respective rights to a jury trial. The substantive law shall be the Applicable Law (including all other operating rules, policies, and procedures that may be issued by the App Owner and published from time to time on the App), without regard to conflict of law rules or principles. The language of the arbitration shall be English.

Branded Content Policy

Copyright Policy

What to do if your copyright has been infringed on Bloc

If you believe that someone has infringed your copyright on Bloc, you may directly contact the person to resolve the matter. Alternatively, you may submit a Copyright Infringement Report to request the removal of the alleged infringing content from Bloc through our online form or in-app.

To report intellectual property infringement on Bloc:

1. In the Bloc app, tap the Share button on the side of the post you’d like to report.
2. Tap Report.
3. Tap Counterfeits and intellectual property.
4. Tap Intellectual property violation and follow the steps to report.

Important things to know about reporting copyright infringement:

•  You’ll need to provide all required and accurate information in your submission or your complaint may be denied.
•  You must be the owner of the infringed work or an authorized representative to submit a copyright infringement report. Please ensure that supporting documentation identifying you as the owner or authorized representative is included in the report.
•  If you intentionally submit a misleading or fraudulent report, it may lead to liability for damages under laws in applicable countries.
• The information on this page primarily covers user-generated content.

What happens after a copyright infringement claim has been submitted to Bloc?

All copyright infringement claims will be reviewed by our team of IP specialists. We’ll assess whether the report contains all the necessary information for us to investigate the claims and has been submitted by the copyright owner or their authorized representative. We may reach out to you to provide any missing information. We recommend responding promptly to minimize any delays.

If we identify a violation of our Intellectual Property Policy, we’ll remove the content from the platform. We’ll notify both the reporter and the reported person of the action taken.

What to do if your content has been incorrectly removed for copyright infringement

You’ll receive an in-app notification if your content has been removed for copyright infringement. If you believe your content was incorrectly removed because you’re authorized to use the copyrighted content or you believe you have the right to use the content, you can also submit an appeal through the notification in the app. You’ll need to provide all required information, including your contact information and any evidence to support your claim. Otherwise, your appeal may be denied.

The following appeal reasons, without any valid supporting evidence, are generally not accepted:

•  Only a small portion of the work was copied and not the entire work.
•  There are others who are also posting similar content.
•  You don’t claim to own the copyright to the content.
•  You didn’t know you weren’t allowed to post the content without permission.
•  Posting the content is protected under the right to freedom of speech.

If your appeal is approved, we’ll reinstate your content.

5. Account strikes and bans

What happens to your Bloc account if your content is removed for copyright infringement?

Under our repeat infringer policy, we issue a strike to someone if their content was removed due to copyright infringement. There is a limit of 3 strikes for each IP type, then we’ll permanently remove the account. We count strikes for copyright and trademark infringements separately. For example, if you obtain 2 strikes for copyright infringement and 2 strikes for trademark infringement, your account won’t be banned. However, if you obtain 3 strikes for copyright infringement and one strike for trademark infringement, your account will be banned. Accrued strikes will expire from your record after 90 days. We may also remove violations if the copyright infringement report is retracted or your appeal is approved.

We reserve the right to immediately remove any account for a violation of our Community Guidelines, regardless of the number of strikes.

How to avoid having your content removed for copyright infringement

You should only post original content on Bloc. If you intend to use content that belongs to somebody else, it’s advisable for you to obtain their permission beforehand.

Under certain circumstances, you may be allowed to use another party’s copyrighted content without their permission. For example, if the content is in the public domain or is otherwise permitted by law.

Keep in mind that a lack of knowledge isn’t a valid defense against copyright infringement.

Intellectual Property Policy

Music Terms of Service Policy

Music is part of the Bloc experience. But, to use music on our Platform, you must follow a few rules.

• Non-commercial uses. Unless you’ve selected a sound from our list of Commercial Sounds, music should only be used for personal, non-commercial purposes. Any other use of music to sponsor, promote, co-brand or advertise or in a way that creates an association between the music and a brand, product, good or service is prohibited unless you have obtained separate permissions and all necessary rights.
• Short-form uses. Our global music license agreements may require us to place limits on the duration of music that can be used in your video. While specific limitations vary, uses of music up to one minute in length are generally permitted.
• No alterations or modifications. You can not edit or alter the fundamental character of any copyrighted music, unless you created the underlying music or otherwise have the rights or permissions to do so.
• No stand-alone audio. You should not use music separately as stand-alone audio without an accompanying video.
• No illegal uses. Don’t use music in an illegal manner, in connection with illegal content, or in violation of our Community Standards. In addition, music shouldn’t be used in a political context or for political purposes unless you have separately obtained permission from all of the rights holders to do so.
• Sharing videos on third-party platforms. In some cases, you may be able to share Bloc videos to third-party platforms through our service. If you do share your Bloc video to a third-party platform, your Bloc video would be subject to the terms and conditions of that third-party platform.

5. How you can use music if you’re using Commercial Sounds

• Business or commercial uses. Music selected from the Commercial Sounds list can be used for business or commercial uses, such as use in association with a brand, logo or trademark or other brand identifying characteristics. Commercial Sounds are also made available for advertising, marketing, endorsing, sponsoring or publicizing (including so-called paid “hashtag challenges”) a product and/or service on the Platform.
• Shared only within the Platform. You may show or share videos that include Commercial Sounds created on the Platform within the Platform and using the sharing features on the Platform. Any uses outside of the Platform require you to obtain separate permission and license the necessary rights directly from all necessary rights holders unless otherwise authorized by the Commercial Music Library Terms.

If you use Commercial Sounds, please read the Commercial Music Library Terms, as they apply to your use of Commercial Sounds.

6. How you can use music created with the assistance of generative artificial intelligence technology (“AI Music”)

We respect the expressive value of AI Music and the interests of both content creators and music rights holders. We also recognize that AI can make it more difficult to distinguish between fact and fiction. That’s why we’ve set a few rules that should be followed if you upload a Bloc Bite video that includes AI Music (“AI Music Video”), as set forth below.

• Do’s:
  • You should obtain all permissions needed for any copyrighted music, trade names or trademarks used in an AI Music Video. We may mute any music included in an AI Music Video and/or remove any AI Music Video if it violates a third party’s rights or if we otherwise have a legal obligation to do so. For more information, see our Intellectual Property Policy.
  • If you upload an AI Music Video, you should provide clear disclosures. This can be done by using captions or hashtags, such as ‘[artist] AI cover’, ‘AI generated music’, or ‘AI music cover.’ You can add an AI-generated content label to your video and can learn more information here.
• Don’t’s:
  • You should not upload an AI Music Video which contains vocals which were created using a person’s voice and are intended to create a false impression that the person’s real voice is used in that AI Music Video.
  • You should not falsely attribute the performance of the music included in an AI Music Video to a person who did not actually perform that music.
  • You should not upload an AI Music Video that contains a person’s likeness, such as an image or voice, if you have not received the necessary permission in accordance with applicable laws. We may mute or remove any AI Music Video that misappropriates a person’s likeness under the applicable law.You should not upload an AI Music Video that is used for endorsements or violates any other policies.

7. Using music in Live streams

There are limitations around how music can be included in Live streams. You cannot use Sounds or Commercial Sounds in a live stream. To use recorded music or perform music in your Live stream that you do not own, you must have all rights and permissions you need to use or perform the music in the Live stream.

8. Permitted uses by law

As part of our mission to inspire creativity and bring joy, it is important to acknowledge that music may be used in transformative ways. While you must comply with these Music Terms, not all music is protected by copyright and not all uses of copyrighted music would be unauthorized or require obtaining permission. For instance, you may use works that are in the public domain, and certain uses of copyrighted works may qualify for an exception or limitation to copyright infringement, such as a parody or pastiche, in jurisdictions that recognize fundamental user rights.

Bloc respects intellectual property rights. We allow rights holders to report user content on the Platform that they believe infringes their copyrights. We have established policies that describe how rights holders can report claimed infringements and how users can dispute those reports. These policies apply to all types of copyrighted works, including music. For more information, see our Copyright Policy. You should review these policies if you believe you have mistakenly received a takedown notification.

We may remove or mute your video if we have reason to believe your use of music is unauthorized. You acknowledge that our audio recognition system may detect unauthorized uses of music and your content may be muted. If your content is muted or removed in error, and you have the necessary rights to share music or your use may be permitted by law, you can appeal the issue through our in-app notification process or the counter-notification form here.

Rewards Policy

If you have any questions, please contact us here.

Commercial Music Library Terms

Last Updated: 15 September 2025

Subscription Policy

Virtual Items Policy

If you have any questions, please contact us here.

Voucher Code Terms

Bloc for Business Commercial Terms of Service

Last Updated: 1 April 2026

PLEASE READ THIS DOCUMENT CAREFULLY.

1. Your Relationship with Us

• •​Thundersnow Ltd LLC (US) (“TT Commerce & Global Services“), if you are based in the United States;

• •Thundersnow Inc. (US), if you are based in Canada;

• •​Thundersnow Limited (UK), if you are based in the United Kingdom;

• •​Thundersnow Technology Limited (Ireland), if you are based in the EEA or Switzerland; or

• •​Thundersnow Pte. Ltd. (Singapore), if you are based in any other geographic area.

2. Supplemental Terms

9. Sanctions

10. Termination or Suspension

11. Indemnity

12. Disclaimers; Exclusion of Warranties

Self-Serve Advertising Terms

Last Updated: 1 April 2026

PLEASE READ THIS DOCUMENT CAREFULLY.

ARBITRATION NOTICE: YOU ARE BOUND BY THE ARBITRATION PROVISION SET FORTH IN THE BUSINESS SERVICES TERMS. IF YOU ARE CONTRACTING WITH THUNDERSNOW LTD (BLOC)., THEN YOU AND THUNDERSNOW LTD. WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1. Introduction

These Self-Serve Advertising Terms form a legally binding contract between you and Thundersnow Ltd (Bloc), govern the use of the Business Services to create, manage and run content, including ads and catalogues, and are incorporated into the Business Services Terms. Some terms used in these Self-Serve Advertising Terms are defined in the Business Services Terms.

1. License

1. If you submit content to run as an ad via the Business Services, you grant to Thundersnow Ltd and its affiliates a non-exclusive, non-transferable (except as provided herein), sub-licensable, irrevocable, worldwide, royalty-free, licence to use, archive, copy, cache, encode, record, store, reproduce, distribute, transmit, broadcast, adapt, modify, publish, promote, exhibit, synchronise, communicate to the public, make available, publicly display and publicly perform the content you approve or make available via the Business Services as set forth in these Self-Serve Advertising Terms.
2. To the extent permissible under Applicable Law, you irrevocably waive any moral rights or equivalent rights you may have in the content you approve or make available via the Business Services throughout the world. To the extent a waiver is not permitted, you agree not to assert any such rights against Thundersnow Ltd (Bloc) and its affiliates.

2. Content

1. In addition to the obligations in the Business Services Terms and these Self-Serve Advertising Terms, you will comply with the Advertising Policies.
2. Any content Thundersnow Ltd (Bloc) creates for you as part of Bloc’s creative services program is subject to the Bloc Creative Services Terms. If you use tools that Bloc makes available to you via the Business Services to create content, then you may only use that content in connection with the Business Services. If you use Bloc’s catalogue feature the Catalogue Terms will apply, and if you use Bloc’s generative AI and other AI-powered tools the AI Tools Terms will apply.
3. If you submit content as an ad and Bloc accepts the submission, Bloc will deliver the ad as inventory becomes available or as otherwise agreed to by Bloc via the Business Services.
4. Bloc may in its sole discretion apply a label or disclosure to content you approve or make available via the Business Services including to notify users that such content is attributable to you, and, if applicable, that the content is an ad. Bloc may include that information with other information about display of that content in our ads libraries.
5. Bloc and its affiliates may provide you the option to age target content you approve or make available via the Business Services. If that content requires age targeting by Applicable Law or industry standards in the region where the content will run, you are responsible for selecting the correct age(s) in the submission tool, and Bloc will not be liable if you fail to do so. If a required age-target option is not available, do not submit that content.
6. Bloc will determine the size, placement and positioning of content you approve or make available via the Business Services in Bloc’s sole discretion.
7. To the extent permitted by Applicable Law, Bloc does not guarantee performance, campaigns, tags, the Services or that content you approve or make available via the Business Services will reach the audience targeted. Bloc runs systems that attempt to detect fraudulent activity, but Bloc is not responsible for such fraudulent activity or any technological issues that may affect cost or performance. Bloc does not guarantee perfect delivery.
8. Bloc and its affiliates make no commitments regarding editorial adjacency, content adjacency or competitive separation.
9. You acknowledge that users may use content you approve or make available via the Business Services for purposes or in ways other than you anticipated. You agree that such use constitutes user-generated content for which neither Bloc nor its affiliates bear any responsibility. You agree that neither Bloc nor its affiliates are liable for any claims or losses based on or arising from any user-generated content, including user-generated content that makes use of your content, whether on the Services or beyond.
10. Bloc, its affiliates and third-party vendors, as applicable, may conduct a study or survey relating to content you run via the Business Services and in doing so may use your name and logo. Bloc may also use tools and automated technologies and processes with or in connection with your content to provide the Business Services, including for the purpose of optimising ad targeting, ranking and delivery, ad review and compliance with our legal obligations.
11. Bloc and its affiliates may use any content you run via the Business Services for marketing and promotional purposes once that content has run.
12. Bloc will make reporting available to you via the Business Services. If you are creating and managing content as agent for another entity, then if you or Bloc are required to do so by Applicable Law, you will make commercially reasonable efforts to make the reporting available directly to that entity.

4. Payments

1. You will pay for all orders you submit via the Business Services, including for ads run and creative services provided by Bloc, subject to the Payment Terms.
2. If you are creating and managing content as agent for another entity, then if required by Applicable Law or requested by Bloc, you will provide to Bloc the email or physical address of that entity, and you agree that Bloc may send invoices to that entity directly.

5. Cancellation; Expiration

1. You may cancel an ad at any time via the Business Services, but that ad may run for up to 24 hours after Bloc receives notice of cancellation.
2. The licence to the content you approve or make available via the Business Services ends following the date that content’s run time ends, but extends for content that persists for a period of time beyond the run time you specify (including an unopened Bloc or a Bloc saved in Memories), for content incorporated into other features (including our ads libraries), and for marketing and promotional purposes, and that usage and display may continue indefinitely.

6. Data Usage & Privacy

1. Data usage. Except as Bloc expressly permits in writing, and subject to any restrictions set forth in these Self-Serve Advertising Terms, you or your agents may disclose or use Business Services Data only on an aggregated and anonymous basis for the purpose of planning, optimising and assessing the effectiveness and performance of your campaigns run via the Services, or if you are creating and managing content as agent for another entity, that entity’s campaigns run via the Services.
2. Tags. You may request via the Business Services that an Advertisement include tags from a Bloc-approved third-party vendor to measure advertising campaign metrics. Unless Bloc expressly authorises in writing, neither you nor your agents will: (i) modify, alter or change those tags; or (ii) manipulate or “piggyback” on the tags. Bloc may remove or pause tags at any time in its sole discretion. You acknowledge that Bloc and its affiliates will not be liable for any unlawful or unauthorised use by you, a third-party vendor, or any other third party, of any data obtained through any tags.
3. Privacy Policy. You will post a privacy policy on your website and mobile platform that complies with Applicable Law, and you will keep the privacy policy posted and adhere to the privacy policy at all times for the duration of these Self-Serve Advertising Terms.

In summary: If you make available ad content, you will remain the owner, but you allow us, our affiliates, end users and third parties to use it for various reasons, including delivering the ad if your submission is accepted. Bloc makes no promises in relation to ad performance or placement and is not responsible for age targeting, fraudulent activity by others, technological issues or where content is shared or used by other users. You need to pay for orders submitted and you can cancel an ad at any time, although that ad may still run for a short period after cancellation, and may be stored and displayed indefinitely in our ads libraries. You can only use data you collect or obtain through these services on an aggregated and anonymous basis, and only for specific purposes. You also need to include a privacy policy on your website/platform. You can request that ads include tags, but this is subject to certain restrictions and Bloc can remove those tags at any time.

Payment Terms

Last Updated: 1 April 2026

PLEASE READ THIS DOCUMENT CAREFULLY.

ARBITRATION NOTICE: YOU ARE BOUND BY THE ARBITRATION PROVISION SET FORTH IN THE BUSINESS SERVICES TERMS. IF YOU ARE CONTRACTING WITH THUNDERSNOW LTD (BLOC), THEN YOU AND Bloc INC. WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Introduction

These Payment Terms form a legally binding contract between you and Bloc, govern payments for Business services, and are incorporated into the Business Services Terms. If the entity using the Business Services is acting as an agent for another entity, then for purposes of these Payment Terms, “Advertiser” means that other entity. Some terms used in these Payment Terms are defined in the Business Services Terms.

In summary: These terms form a legally binding contract and govern payments from you to Bloc for Business Services.

1. Charges

1. All ads that run via the Business Services will be billed by Bloc or its affiliates solely on Bloc’s measurements unless stated otherwise. If you are billed by a Bloc affiliate, any references to ‘Bloc’ in this section mean that affiliate.
2. If an order via the Business Services is subject to taxes, fees or charges, Bloc may charge you for those taxes, fees and charges in addition to the cost of the order (collectively, ‘Charges’), and you agree to pay the Charges at the rates in effect when incurred. If an order is subject to taxes (including value-added taxes or goods and services taxes) and you or the Advertiser are required by Applicable Law to remit and report those taxes, you and Advertiser agree to remit and report those taxes to the appropriate taxing authority. If you or the Advertiser are required to withhold or deduct any taxes, you will: (a) pay to Bloc any additional amount necessary so that Bloc receives a net amount equal to the Charges set forth in the applicable invoice; and (b) send to Bloc on a timely basis and as Bloc otherwise reasonably requests all official tax receipts or other documentation required by Applicable Law proving that you and the Advertiser complied with the requirement to withhold or deduct those taxes.
3. If you are using the Business Services on behalf of an Advertiser, then if Bloc requests, you will provide a valid VAT identification number or other tax identification number for the Advertiser.

In summary: All ads that run on Bloc’s Business Services are billed according to Bloc’s measurements unless stated otherwise. Bloc may charge you for any applicable additional taxes, fees or charges. You and any relevant Advertiser must comply with all laws for remitting and reporting taxes. If you or an Advertiser need to withhold or deduct tax, you will pay Bloc the full invoiced amount and send Bloc any applicable tax receipts and any other documentation required by law.

2. Payment

1. You authorise Bloc and its affiliates to obtain credit reports on you and the Advertiser from one or more credit bureaus. Bloc may extend, revise or revoke credit to you and the Advertiser at any time in its sole discretion. If your or the Advertiser’s credit is or becomes impaired, Bloc may require payment in advance of any purchase via the business Services or may disable your ability to purchase via the Business Services.
2. Invoice. If you elect to pay through your line of credit, as made available to you by Bloc via the Business Services, Bloc or its affiliates will send you an invoice for all Charges. You agree to pay all Charges within 30 days from the invoice date.
3. Prepay Ad Account. If you elect to purchase future ad space by adding funds to your Prepay Ad Account, all prepaid balances are non-refundable except where required by applicable law. After you add the funds and decide when to place the ads, Bloc will deduct the Charges from your Prepay Ad Account balance as your ads run. Once your Prepay Ad Account balance is used up, the ads will stop running until you have added sufficient additional funds to your Prepay Ad Account balance. When you set up an ad account as a Prepay Ad Account, you will not be able to switch that ad account to another payment method.
4. Payment Card or Alternative Payment Method. If you elect to pay with a credit card, other payment card or alternative payment method made available in the Business Services, you authorise Bloc or Bloc’s third-party payment processor or affiliate (as applicable) to charge that payment method for the Charges at Bloc’s convenience, including as early as at the time the order is submitted. Bloc or its third-party payment processor or affiliate may run one or more payment authorisation checks before the payment method is charged. Bloc or its affiliate may update your payment information from time to time using a payment card updater.

You authorise Bloc, its affiliates or its third-party payment processor to store your payment information, as updated from time to time, and, if needed, to continue billing the payment method until the order for Business Services has been fulfilled.

If Bloc does not receive payment from your payment card issuer, their agents or from your alternative payment method, you remain obligated to pay Bloc for any orders delivered, and agree to pay all amounts due upon request from Bloc or its agents or affiliates.

YOU ARE RESPONSIBLE FOR PAYING ALL AMOUNTS BILLED TO YOUR PAYMENT METHOD, WHETHER OR NOT AUTHORISED BY YOU.

1. Sequential Liability. If you are using the Business Services as agent on behalf of an Advertiser, Bloc may authorise sequential liability between you and the Advertiser. In that case, Bloc may hold you liable for the Charges solely to the extent that you have receive the proceeds from the Advertiser for each purchase you make on behalf of that Advertiser. The Advertiser agrees to remit all Charges to you within the time period described above, and you agree to make every reasonable effort to collect and clear the Charges from the Advertiser on a timely basis. For sums not cleared from the Advertiser to you, Bloc agrees to hold the Advertiser solely liable. In the event Bloc does not receive payment when due, Bloc may immediately seek payment directly from the Advertiser, and the Advertiser agrees to immediately remit such Charges directly to Bloc.

Upon request from Bloc, you must immediately provide Bloc written confirmation of the relationship between you and the Advertiser in a form agreed to by Bloc. At a minimum, such confirmation must verify: (i) whether the Advertiser has paid you the amount of the Charges in question; and (ii) that you are the Advertiser’s agent, and you are authorised to act on the Advertiser’s behalf in connection with the Business Services. If you are not acting as authorised agent on behalf of the Advertiser, sequential liability will not apply even if Bloc otherwise authorises,

1. Account Codes/Credits. Bloc may on occasion provide a code, credit, coupon or other form of discount in an amount and on term and restrictions as provided by Bloc. If you use a discount for a purchase via the Business Services on behalf of an Advertiser, and if required by Applicable Law, you will ensure the discount is granted to the Advertiser and you will disclose the discount to the Advertiser.
2. Past Due Amounts. If your payment method fails or an invoice becomes past due, Bloc or its affiliates may take steps to collect past due amounts using collection mechanisms it deems appropriate, and it may terminate any current or future purchase via the Business Services. You will pay all reasonable costs and expenses (including reasonable legal fees) that Bloc or its affiliates incur in collecting any late payment of Charges.
3. Refunds. If you or Bloc cancels an order via the Business Services before the order runs, Bloc will issue a full refund of payments already made for that order to your original payment method, except that any Prepay Ad Account funds will not be refunded to the original payment method but will be left in your Prepay Ad Account balance. If you or Bloc cancels an order while that order is running, Bloc or its affiliates may provide a partial refund to your original payment method so that you only pay for the time the order ran. Refunds may take 3-5 business days for the funds to appear in your account. You agree that the above refund constitutes your sole and exclusive remedy, and you are responsible for, and your payment method may be charged for, all Charges associated with orders already processed before cancellation.
4. Subscriptions. For automatically renewing Business Services (a “Subscription”), you will be billed: (i) following submission of your order; and (ii) in advance of each renewal period unless you cancel before the next Subscription period begins. Bloc will notify you in advance of any price changes that will take effect at the beginning of the next Subscription period. To the extent permitted by Applicable Law and in line with the authorisation you gave Bloc when you submitted your order, you are deemed to accept the then-current price if you do not cancel the Subscription via the Business services in accordance with the cancellation policy then in effect.

If you cancel a Subscription, you will not be refunded any amounts already paid to Bloc for that Subscription period. You will be able to continue the order through the end of the Subscription period. If Bloc discontinues the Business services for which you’ve selected a Subscription, Bloc will not bill you at the beginning of the next Subscription period.

In summary: We may obtain credit reports about you. If paying by credit, Bloc will send you an invoice which must be paid within 30 days from the invoice date. All balances on your Prepay ad account are non-refundable. If paying by card, your card will be charged at Bloc’s convenience. You authorise Bloc to store your payment information, and you are responsible for paying all amounts billed to your payment method. If your payment fails, Bloc may take appropriate steps to collect unpaid debts. If you or Bloc cancels an order before confirmation, Bloc will issue a full refund. For subscriptions, you will be billed following submission and in advance of each renewal period, unless you cancel before renewal If you cancel your subscription, you will not be entitled to a refund for any amount already paid during the subscription period.

Bloc for Business – Privacy and Cookie Policy

Last Updated: 6 April 2026

1: INTRODUCTION

Welcome to Bloc for Business, a collection of websites and features (https://www.getonbloc.com) a multi-tool advertising platform (https://business.getonbloc.com & https://ads.getonbloc.com), and any other advertising or promotional feature within our products that are stated to be subject to this privacy policy) (together, the “B4B Platform”). The B4B Platform allows you to learn more about our advertising products and create, submit and/or place advertising or sponsored content on websites, applications or services operated by us or our affiliates.

The B4B Platform is provided and operated by different Bloc entities depending on your location:

• ​If you are a user having your usual residence in the EEA, UK and Switzerland, Thundersnow Ltd, an United Kingdom company operates for the purpose of the General Data Protection Regulation (the“GDPR”).

This privacy policy ( the “Policy”) describes the Information that we gather from you (a natural person who is acting as an employee, owner, director, officer, or contractor of a company, partner, sole proprietorship, non-profit, or government agency) on the B4B Platform, how we use and disclose such Information, your rights and choices with respect to this Information, and how you can contact us if you have any questions or concerns. For the purpose of this Policy, “Information” means any information relating to an identified or identifiable individual.

This Policy also covers the processing of Information included in the advertising content (such as text, photos and videos) that you upload on the B4B Platform (“Ad Content”) and that we process for our own purposes.

This Policy does not cover the processing of Information about your users and customers that (i) you provide to us (or we collect) via your use of Bloc Business Products; or that (ii) we receive via measurement partners integrated with your ad campaigns such as device identifiers, network identifiers, email addresses or phone numbers (“Ad Data”).  Such processing is covered by the Privacy Policy of the product on which the advertising campaign is served (e.g. Bloc’s Privacy Policy).

2: THE TYPES OF PERSONAL DATA WE USE

Information We Collect Within the B4B Platform

We collect and process Information from you directly (e.g. when you create your account and provide certain information to us) and indirectly (e.g. through your use of the B4BPlatform).

Information You Provide To Us

Profile information. When you create an account or otherwise interact with us on the B4BPlatform, you are required to provide certain personal data including your name, your telephone number, your email address, your company name, your corporate location, and information to verify your identity.

Business Information. In order for us to reply to your business inquiries about our products and to provide advice to you on a specific campaign project, we request that you specify your professional contact details (including corporate location), the nature of your request and the resources intended for the project.

Ad Content. When you upload text, photos or videos for advertising purposes on the B4B Platform, the data it includes is analysed for the purposes of product development and content moderation.

Payment information. Where you make a payment on the B4B Platform, we collect payment information from you through payment service providers in order to facilitate the payment process, including the name on your card, your card number, billing address, expiration date and security code.

Information We Collect About You When You Use the B4B Platform

When you use the B4BPlatform, we automatically collect network and device information such as your IP address, device identifier, name, type of operating system, Information obtained from Cookies (as defined below) and other tracking technologies, time zone, local settings, and server logs (which can include information like access dates and times).

3: COOKIES

Cookies and other similar technologies (e.g. pixels, local storage tokens, APIs etc.) are used to collect information from your device ( together, “Cookies”). We use cookies to operate the B4B Platform, including, for example, to enable you to log into secure areas of the B4BPlatform, to enable us to provide certain features and functionality, or to enhance your experience using the B4B Platform. Some of our third party service providers and business partners may also use such technologies in connection with the services they perform on our behalf.  For more information about our use of cookies on the B4B Platform for individuals located in the EEA and UK, please see our Website Cookies Policy.

Your browser may offer tools to refuse or disable Cookies by modifying the settings in your browser. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. In addition, your choice to disable Cookies is specific to the particular browser or device that you are using when you disable Cookies, so you may need to separately disable Cookies for each type of browser and device. However, please note that certain features of the B4B Platform may not work if you delete or disable Cookies.

4: HOW WE USE YOUR INFORMATION

We process your Information for the following purposes:

• ​To enforce our terms and policies.

• To enable us to administer, operate, and provide the B4B Platform to you so that you can create and deliver your advertising campaigns.

• To keep the B4B Platform safe and secure (including verifying accounts and activity).

• To respond to your business inquiries related to our products, and provide you with personalized advice about the services we offer.

• ​To facilitate payment processing in order to effect orders made by you on the B4B Platform.

• ​To ensure content from the B4B Platform is presented in the most effective manner for you and your device.

• To send marketing communications, including promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest relating to products and services offered. You have the ability to opt out of receiving these communications by clicking a link in the footer of each marketing communication we send.

• To improve and optimize our ad and content review process, for the purpose of identifying Ad Content violating our policies.

• To develop and improve the B4B Platform, including by analyzing user activity and performing A/B testing and conducting user surveys.

• ​To provide you with user support, including to perform troubleshooting and notify you about changes to the B4B Platform and service related notifications.

4: HOW WE SHARE YOUR INFORMATION

We share your Information with selected third parties who store Information in certain countries outside your country (and, for individuals located in the EU, this may mean your Information is transferred outside the European Economic Area) such as in the US and Singapore, where permitted by applicable law, as follows:

• Cloud storage providers to store the Information you provide and for disaster recovery service.

• ​Payment processors, such as PIPO and WorldPay, so that we can process payments and fulfill orders made on the B4B Platform. These processors may also act as a controller of your Information to process your payments and for anti-money laundering and fraud prevention purposes. For more information about how these companies use your data, please refer to their respective privacy policies. If you are a US user, please see PIPO’s Privacy Policy. If you are a non-US user, please see PIPO’s Privacy Policy.

• IT services providers that provide us with SaaS services, such as services enabling us to store our customer relationship management information, etc.

• Advertising, marketing and analytics services providers, including advertising tracking services and business intelligence services, to assist us in promoting the B4B Platform.

• Members, subsidiaries and/or affiliates of our corporate group to enable us to provide the B4B Platform.

• ​Law enforcement agencies, government authorities, or other organizations if legally required to do so, or if we believe we need to do so; to establish, exercise, or defend legal claims or enforce our terms, conditions, and policies; to detect, prevent, or otherwise address security; for fraud or technical issues; to enforce our terms, conditions, and policies; or to protect rights.

• ​In connection with a business reorganization, sale of some or all of our assets, purchase of some or all of the assets of another entity, or in connection with a corporate restructuring, merger, or other changes of control or financial status of ByteDance or its subsidiaries.

5: WHERE DO WE STORE YOUR INFORMATION?

The information that we collect from you may be transferred to and stored at/processed in countries outside your country (and, for individuals located in the EU, outside of the European Economic Area) – including in the US and Singapore. Your Information is also processed by staff operating outside your country who work for us or for one of our suppliers. Such staff are engaged in, among other things, the fulfillment of your order. We will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Policy.

Model Clauses: For individuals located on the EU, the Information that we collect from you will be transferred to, and stored at/processed in countries outside the European Economic Area, including (i) the United States and Singapore for storage on cloud services provided by Amazon AWS Services; and (ii) the People’s Republic of China for purposes of provision of support services by us. Where we transfer or provide access to your personal data to recipients located outside the EEA, we use standard contractual clauses approved by the European Commission, or other alternative mechanisms which are permitted under EU law. When we transfer your personal data on the basis of standard contractual clauses, we conduct assessments on a case-by-case basis to ensure that any transfers are compliant with EU Law. For a copy of these Standard Contractual Clauses standard contractual clauses, contact us at: https://business.getonbloc.com.

6: SECURITY OF YOUR INFORMATION

Unfortunately, the transmission of information via the internet or email is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your information transmitted through the Services or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your Information against loss, theft and unauthorized use, access or modification.

7: INTEGRATION WITH OTHER SERVICES OPERATED BY US OR THIRD PARTIES

The B4B Platform may integrate with or contain links to other applications, softwares, online platforms or services operated either by us, or by third parties. This Policy does not apply to such other applications, softwares, online platforms or services. Any information submitted by you directly to these applications, softwares, online platforms or services is subject to their respective applicable privacy policies. Please check these policies before you submit any information to these other online applications, software, online platforms or services.

We expressly disclaim any and all liability for the actions of third parties, including, but without limitation to, actions relating to the use and/or disclosure of Information by third parties.

8: HOW LONG DO WE STORE YOUR INFORMATION?

We retain your information for as long as it is necessary to provide you with the service so that we can fulfil our contractual obligations and rights in relation to the information involved. Where we do not need your information in order to provide the service to you, we retain it only for so long as we have a legitimate business purpose in keeping such data. However, there are occasions where we are likely to keep this data for longer in accordance with our legal obligations or where it is necessary for the establishment, exercise or defence of legal claims.

After you have terminated your use of our Platform we can store your information in an aggregated and anonymized format.

9: INFORMATION RELATING TO CHILDREN

The B4B Platform is only for users over the age of 18 and is not directed at persons under the age of 18. Persons under the age of 18 are not allowed to use the B4B Platform or register an account on the B4B Platform.

We do not seek or knowingly collect any personal data about children under 13 years of age. If we become aware that we have unknowingly collected personal data about a child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a child under 13 years of age who has provided us with personal data, you may contact us to request it be deleted. See the section“Contact Us” below.

10: CHANGES

We may update this Policy from time to time. When we update the Policy, we will notify you by updating the “Last Updated”date at the top of this Policy when publishing the new Policy online. To the extent required by applicable law, we may also send you additional notices and/or seek your consent to material changes. We recommend that you review the Policy each time you visit the B4B Platform to stay informed of our privacy practices.

11: CONTACT US

Questions, comments and requests regarding this Privacy Policy should be addressed to:

Contact us: https://business.getonbloc.com.

Mailing Address: Thundersnow Ltd, 17 Broughton Road, Fulham, London, SW62LE

12: JURISDICTION SPECIFIC TERMS

Some jurisdiction-specific laws contain additional terms, which are set out in this section. If you are a user to which the laws of the jurisdictions set out below apply, the terms set out below apply to you in addition to the terms set out above and, in the event of a conflict, the terms set out below prevail.

Australia

Overseas recipients: We take reasonable steps to make sure that third party recipients located outside Australia handle your personal information securely and in accordance with this Policy. However, because we manage personal information on a global basis, we cannot always require these recipients to handle your personal information in a manner consistent with Australian privacy laws. That means if a third party recipient does not handle your personal information in a manner consistent with Australian privacy law, we will not be accountable to you and you will not be able to seek redress under Australian privacy law. By providing us your personal information, you consent to us disclosing your personal information to recipients outside Australia on this basis.

Access: You have the right to access your personal information including information on how we use it and who we share it with. If you believe we hold any other personal information about you, please contact us at https://business.getonbloc.com.

Correction: You have the right to correct your personal information where it is inaccurate. If you believe we hold any inaccurate personal information about you, please contact us at https://business.getonbloc.com.

Your rights: If you have any questions, concerns or complaints in relation to our handling of your Information, you may contact the Office of the Australian Information Commissioner (Telephone +61 1300 363 992 or email [email protected]). We will respond to let you know who will be handling your matter and when you can expect a further response.

California and Virginia

Your rights: If you are a California or Virginia resident, you may submit a request to know, access, correct or delete the information we have collected about you at https://business.getonbloc.com. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision. You may also exercise your rights to know, access, correct, delete, or appeal by sending your request to the physical address provided in the “Who we are and how to contact us” section above. Your right to know includes what personal information we have collected about you, including the categories of sources from which the personal information is collected, the business or commercial purpose for collecting or sharing personal information, the categories of third parties to whom we share the personal information, and the specific pieces of personal information we have collected about you. We do not discriminate based on the exercise of any privacy rights that you might have.

You may be entitled, in accordance with applicable law, to submit a request through an authorized agent. To designate an authorized agent to exercise choices on your behalf, please provide evidence that you have given such agent power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. We will respond to your request consistent with applicable law and subject to proper verification. We will verify your request by asking you to send it from the email address associated with your account or to provide information necessary to verify your account.

While some of the information that we collect and use may constitute sensitive personal information, we only process such information in order to provide the Platform and within other exemptions under applicable law. For example, we may process your financial information in order to provide you the services you request from us or your driver’s license number in order to verify your identity.

No Sales or Shares for Cross-Context Behavioural Advertising: If you are a California resident, we do not and have not in the last twelve (12) months sold or shared personal information about you as defined by the California Consumer Privacy Act (“CCPA”).

Do Not Track: Given a lack of industry consensus and standardization, we do not respond to browser ‘Do Not Track’ (DNT) signals.

European Economic Area,  UK or Switzerland

(If you are located in the EEA, UK or Switzerland the section below applies to you)

Our legal bases for processing your Information 

Under EU law, we’re only allowed to use your Information when certain conditions apply – in other words, where we have a “legal basis” to do so.

We rely on different legal bases to use your Information, depending on the purposes described in this policy. This section describes the legal bases we rely on.

• To enforce our terms and policies. The legal basis for these processing activities is contractual necessity.

• To enable us to administer, operate, and provide the B4B Platform to you so that you can create your advertising campaigns. The legal basis for these processing activities is contractual necessity.

• ​To keep the B4B Platform safe and secure (including verifying accounts and activity). The legal basis for these processing activities is contractual necessity.

• To respond to your business inquiries related to our products, and provide you with personalized advice about the services we offer. The legal basis for these processing activities is contractual necessity.

• To facilitate payment processing in order to effect orders made by you on the B4B Platform. The legal basis for these processing activities is contractual necessity.

• To ensure content from the B4B Platform is presented in the most effective manner for you and your device. We have a legitimate interest in processing your Information for these purposes.

• ​To send marketing communications, including promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest relating to products and services offered. You have the ability to opt out of receiving these communications by clicking a link in the footer of each marketing communication we send.

• To improve and optimize our ad review process, for the purpose of identifying Ad Data violating our policies. We have a legitimate interest in processing Ad Data for these purposes.

• ​To develop and improve the B4B Platform, including by analyzing user activity and performing A/B testing and conducting user surveys. We have a legitimate interest in processing your Information for these purposes.

• To provide you with user support, including to perform troubleshooting and notify you about changes to the B4B Platform and service related notifications. The legal basis for these processing activities is contractual necessity.

Your Rights

You have the right to ask us to access the Information we hold about you and be provided with certain information about how we use your Information and who we share it with. You also have the right to ask us to correct your Information where it is inaccurate or incomplete.

Where you have provided your Information to us with your consent, you have the right to ask us for a copy of this data in a structured, machine readable format and to ask us to share (port) this data to another data controller.

In certain circumstances, you have the right to ask us to delete the Information we hold about you:

• ​where you believe that it is no longer necessary for us to hold your Information;

• where we are processing your Information on the basis of legitimate interests and you object to such processing and we cannot demonstrate an overriding legitimate ground for the processing;

• ​where you have provided your Information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your Information; or

• ​where you believe the Information we hold about you is being unlawfully processed by us. In certain circumstances, you have the right to ask us to restrict (stop any active) processing of your Information:

• ​where you believe the Information we hold about you is inaccurate and while we verify accuracy;

• where we want to erase your Information as the processing is unlawful but you want us to continue to store it;

• where we no longer need your Information for the purposes of our processing but you require us to retain the data for the establishment, exercise or defense of legal claims; or

• ​where you have objected to us processing your Information based on our legitimate interests and we are considering your objection.

In addition, you can object to our processing of your Information based on our legitimate interests and we will no longer process your Information unless we can demonstrate an overriding legitimate ground.

To exercise any of these rights above, please contact us via the approaches set out under the Contact Us section above. In addition, if you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority or Bloc’s lead supervisory authority, the Irish Data Protection Commission. You can find their contact details here.

Please note that these rights are limited, for example, where fulfilling your request would adversely affect other individuals or company trade secrets or intellectual property, where there are overriding public interest reasons or where we are required by law to retain your Information.

India

Consent: By using the Bloc for Business Platform, you are accepting and consenting to the practices described in this Policy.

Transfer and Storage of your information: The personal data that we collect from you may be transferred to, and stored at, a destination outside of your country. It may also be processed by staff operating outside your country who work for us, for one of our suppliers or one of our business partners. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Policy. Please refer to the above sections of “How We Share Your Information” and “Where Do We Store Your Information” for further details of the collection and storage of your personal data.

Data rights: You have the right to access and review Information we hold about you, to rectify any Information held about you that is inaccurate, to request the deletion of Information held about you, and the right to request the suspension of the processing of your Information. You can exercise these rights by contacting usvia the approaches set out under the Contact Us section below. You may at any time withdraw your consent previously provided for the collection and processing of your Information. Please note that if you withdraw your consent, you will be unable to use the B4BPlatform as we require your information for the provision of our services through the B4B Platform.

Retention of Data: We will retain your information as required under applicable laws. After you have terminated your use of our services, we may store your information in an aggregated and anonymised format.

Grievances: If you have any questions, concerns or complaints in relation to our handling of your Information, or about this Policy, please contact our grievance redressal officer via the approaches set out under the Contact Us section below.

Complaints

In the event that you wish to make a complaint about how we process your Information, please contact us in the first instance at https://business.getonbloc.com and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection supervisory authority in the country in which you live or work where you think we have infringed data protection laws(where applicable).